Beezy Beez is so sure that you will love our products, that weoffer a 100% money back guarantee for 365 days. Thisisn’t your typical money back guarantee, because it’s truly a no questionsasked guarantee. No questions asked, means no questions asked. Once your return is received, we will send you an email to notify you that we have received your returned item and processed a refund. Please allow 7-10 business days for the funds to return to the original source of payment. The amount refunded, will be the amount of your order, less any shipping fees. Please note: because we offer Free Exchanges & 365-day returns, regardless if you've opened or even consumed the product in full, the shipping fee is not refunded as part of the return. All refunds are issued via check by mail.